California Privacy Rights (CCPA/CPRA)

This California Privacy Notice supplements our Privacy Policy and applies solely to California residents. It describes how we collect, use, disclose, and protect your personal information as required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Notice at Collection

At or before the point we collect your personal information, we want you to know the following:

• Categories collected: identifiers (name, email, IP address, account credentials), commercial information (subscription and payment details), internet activity (how you use our platform), professional information (the website URLs and SEO data you analyze), and inferences drawn from your use of the service.
• Purposes: to provide and improve our SEO and AI-visibility services, process payments, communicate with you, secure the service, and comply with law. See "How We Use Personal Information" below.
• Sources: information you provide directly, information generated as you use the service, and our subprocessors (for example, our payment processor).
• Sale or sharing: we do not sell your personal information. We honor opt-out preference signals, including Global Privacy Control (GPC), as described under "Do Not Sell or Share My Personal Information".
• Retention: we keep personal information only as long as needed for the purposes described in this notice. See "Data Retention" below.

Your California Privacy Rights

As a California resident, you have the following rights under CCPA/CPRA:

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information.
• Right to Limit Use: You have the right to limit the use and disclosure of your sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Personal Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, IP address, and account credentials
• Commercial Information: Purchase history, subscription details, and payment information
• Internet Activity: Browsing history on our platform, search history, and interaction with our services
• Professional Information: Website URLs analyzed, SEO data, and business information
• Inferences: Preferences and characteristics derived from your use of our services

How We Use Personal Information

We use personal information for the following business purposes:

• Providing and improving our SEO analysis and auditing services
• Processing transactions and managing subscriptions
• Communicating with you about our services, updates, and support
• Analyzing usage patterns to improve user experience
• Detecting and preventing fraud and security threats
• Complying with legal obligations and enforcing our terms

Do Not Sell or Share My Personal Information

We do not sell your personal information. We do not and will not sell your personal information to third parties for monetary or other valuable consideration.

We may share certain information with service providers and analytics partners to operate our services. Under CCPA, some of this sharing may be considered "sharing" for cross-context behavioral advertising purposes. You can opt-out of this sharing using the methods described below.

Global Privacy Control (GPC): we honor opt-out preference signals sent by your browser or a browser extension. If your browser sends a GPC signal, we automatically treat it as a request to opt out of the sale or sharing of your personal information and disable analytics and marketing cookies. You can also manage your choices any time on our Cookie Settings page.

How to Exercise Your Rights

To exercise any of your California privacy rights, you may:

• Email us at: privacy@justseo.ai
• Submit a request through your Account Settings page
• Use our Cookie Settings page to manage tracking preferences

We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf by providing written authorization.

Response Timeline

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we permanently delete your personal information within 30 days, except where we are required by law to retain certain information.

Sensitive Personal Information

We do not collect or process sensitive personal information as defined by CCPA (such as social security numbers, driver's license numbers, financial account details, precise geolocation, race, religion, or health data).

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete it promptly.

Changes to This Notice

We may update this California Privacy Notice from time to time. We will notify you of material changes by posting the updated notice on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this California Privacy Notice or wish to exercise your rights, please contact us:

Email: privacy@justseo.ai

Subject Line: "California Privacy Rights Request"

2261 Market Street STE 18268, San Francisco, CA 94114, United States